Giselle Jordanides, R.N. – Membership coordinator

Caring for patients in the ICU at their most vulnerable moments and learning that I can have a direct impact on their recovery process has shaped the way I approach continuity of care needs today. From the onset of admission to a safe discharge home, being attuned to even the most minor health status changes can make a dramatic difference in a patient’s recovery process.

Fortunately, our high level of care keeps most of our patients out of the hospital, but for those who must be admitted, getting you home stronger and faster are our top priorities. Whether it’s connecting lab reports and images, coordinating needs with other care providers or reviewing diagnostic studies with Dr. J, you can rest assured that I am working diligently behind the scenes to get you on the path back towards good health.

Shiella – Clinical Manager

Having over ten years of traditional and concierge medical practice experience I have become very familiar with the demands of concierge medicine. I have always had a passion for working within the medical field and assisting others in need. Through my educational background as a Certified Medical Assistant and work experience, I have gained a wealth of knowledge. I am well versed in both the clinical and administrative aspects of the medical industry. This in turn, allows me to offer the utmost care for all our patients. My goal is to work closely with Dr. Jordanides and the rest of the team to provide the highest level of care for every individual. The most rewarding part of all is being able to help a patient improve their quality of health. I have always strived to make a visit to the doctor’s office a positive and pleasant experience for each patient. I look forward to working with you and helping you get healthy.

Jamie – Clinical Care Liaison

With over 23 years as a Medical Assistant in both the private, primary and urgent care settings, I’m thrilled to join the IM365 Health team. My career choice started at a young age due to admiration of my grandmother’s dedication as an RN. I knew education was the key and worked diligently to obtain my Bachelor’s in Medical Administration 11 years ago. Treating everyone with compassion, dignity and giving all patients the best high-quality care is my commitment. I enjoy working in this medical field, and look forward to a long association with IM365 Health and providing you with the best care possible.

Fabiola – Patient Care Coordinator


As a Medical Assistant with over 18 years of experience, I have worked in various clinical settings including pediatrics, adult care, and specialty offices. Throughout my career, I have helped patients navigate healthcare insurance, resolve denied medication and claims issues, and make necessary changes. My top priority has always been to ensure that patients receive the best possible care and satisfaction by utilizing my skills and experience effectively. It brings me great satisfaction to assist patients in receiving tailored medical care that meets their requirements and preferences. Making a positive difference in their lives is something I value deeply.

Janielle – Patient Care Coordinator

I am a certified medical assistant with over seven years of experience in the medical field working with physicians and providing patient care. Ever since I was young, I had a passion for caring for others. This drove me to a career in medicine where caring for others is a must. I started my career working for a cardiologist assisting in procedures and providing care instructions. Seeing the patients improve after these procedures gave me a great sense of joy and fulfillment. During my time there, I felt a key part of my role was to take the sterile world of medicine and translating it into a more personable experience. As Patient Care Coordinator, I hope to use my experience to better care for our patients. It takes a team to provide superb care, and working closely with Dr. Jordanides I provide the communication that is critical for patients. Whether it is scheduling your appointment, or correcting an insurance issue, I hope to make your experience here at our office an easy and enjoyable one.